Shipping Policy

Thank you for visiting and shopping at Nejoom Stationery. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a 2-3 days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Value	Estimated delivery time	Shipment cost
Sharjah, Dubai, Ajman	1-2 Days	AE 10
Abu Dhabi, Al Ain, Fujairah, RAK	2-3 dyas	AED 30

 

* Overnight delivery is only available for orders with delivery addresses within the Dubai, Sharjah.

Delivery delays can occasionally occur.

Shipment to P.O. boxes by the EP.

Nejoom Stationery ships to addresses within the UAE, It does not Ship to the Post Poxes.

 Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 Customs, Duties and Taxes

 Nejoom Stationery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 Damages

Nejoom Stationery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Any shipment out of the UAE will be calculated and informed to you by Email, once approved product will be sent to you by the selected courier.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.